AD
Visit DH Gate for Dog Apparel:
Visit DHGate for Wholesale Dog Apparel
Shipping Information

Customer Satisfaction Guaranteed!

Customer Satisfaction Guaranteed!

If you are not satisfied with the Product, you may return it to us within 30 days from the date the Product was delivered. A full refund (not including shipping cost) may be available if the Product is in new condition (see exception below on the metal barriers*). Simply notify us via email at NatureByDawn@aol.com or by telephone at 785-393-2044 within 30 days from the date the Product was delivered and you will be given instructions to return the item. Sorry, but we are not able to refund the shipping cost. You must email or call for return instructions as not all Products are returned to our home office in Kansas. Please read our Terms & Conditions page by clicking HERE for more details on our return policy and other important information.

*Return policy exception for the metal barriers (ie T-Flex, Euro-Bars, and Wire Mesh barriers) and BreezeGuard Window Screens.
Metal Barriers - Please measure your vehicle before purchasing to make sure the size-range of the barrier will fit.  The manufacturer does not provide a comprehensive list of which barriers fit which vehicles.  Only 85% of the item cost is refundable (15% restock fee) unless the barrier is returned for product defect.  Shipping to you or return shipping to us is not refundable unless the barrier is returned due to a product defect.  The product defect will be verified by the manufacturer upon return.  Product defects do not include returns because the dog gets through, you don't like it, or because the barrier won't stay in place.  The barriers should stay in place if properly installed.  If you are having difficulty getting it to stay in place, please contact the manufacturer directly at 765-552-5039 for installation instructions.  For returns, please email us first at naturebydawn@aol.com.  You may contact our office directly for additional questions or follow-ups on returns at 785-393-2044.  Please also note that if the item is returned, you are responsible for packaging securely.  If the item is returned damaged due to shipping, your refund will have to be provided by the shipping company.  For this reason, we highly recommend return shipping with insurance.
BreezeGuard Window Screens - Please be sure to provide your correct vehicle information including VIN when placing your order.  The BreezeGuard Window Screens are custom made to fit and will not work from vehicle to vehicle.  If you provide the incorrect vehicle information and the barriers do not fit, your order is non-refundable.  If you return the window screens because you are not satisfied with the product, only 75% of the product cost is refundable (25% restock fee) unless the window screens are returned due to product defect.
Sleepypod - If you return any Sleepypod products, only 85% of the product cost is refundable (15% restock fee) unless the Sleepypod is returned due to a defect.

Shipping Information & Pricing

Shipping Information & Pricing

Products are shipped from various warehouses who each have their own shipping method preference.  UPS, USPS, and Fed Ex are the most common Shippers used.  Please note that this may inhibit our ability to provide a tracking number on all orders.  Shipping time may take 5-15 business days to arrive with the exception of the BreezeGuard Window Screens which can take as long as 4 weeks.  Sorry, but we only offer standard shipping.  Shipping cost is based on a size and weight scale of the total order.  Please note that the numbers indicated below do not indicate the actual weight of the product, but represent a weight range. Each product description indicates the shipping cost for that particular product. Our shipping costs are estimated as close to the actual shipping & packaging costs as possible. If we overestimate by more than $5, we will refund you the difference.

For orders between:

  • Weight scale between 1 and 5, shipping cost is $5.00 (represents items less than 13 oz)
  • Weight scale between 6 and 9, shipping cost is $6.00 (represent items over 13 oz but less than 1 lb)
  • Weight scale between 10 and 14, shipping cost is $10.00 (represent items over 1 lb)
  • 15 and 19, shipping cost is $15.00
  • 20 and 29, shipping cost is $20.00
  • 30 and 39, shipping cost is $25.00
  • 40 and 49, shipping cost is $30.00
  • 50 and 59, shipping cost is $35.00
  • 60 and 69, shipping cost is $40.00
  • 70 and 79, shipping cost is $45.00
  • 80 and 89, shipping cost is $50.00
  • 90 and 99, shipping cost is $55.00
  • over 100, shipping cost is $0.60 per lb
Shipping to the Continental US Only

Shipping to the Continental US Only

We only provide shipping to Continental US Residents only at this time.

Some can not ship to a P.O. Box.  Please let us know at checkout if the Post Office or UPS will not delivery to you.

Out of Stock Policy

Out of Stock Policy

If the item you purchased is out of stock, you will be notified and given the following options:

  • Receive a full refund,
  • Exchange for an item of equal  or lesser value,
  • Wait for the item to be back in stock.

If you elect to receive a full refund for an out of stock item, your shipping charge will also be refunded in full.  If you elect to exchange for an item of equal value, no changes will be made to the amount of your order. If you elect to exchange for an item of lesser value, you will receive a refund for the difference in product and shipping cost.

Sales Tax Policy

Sales Tax Policy

The state of Iowa require that we charge 6% sales tax on all orders being shipped to this state.

Shipping Method Information

Shipping Method Information

Items that ship USPS
-All dog car harnesses
-All pet car seat covers
-All dog car hammocks
-All dog travel bowls
-All dog poo pickup bags
-Designer Elevated pet car seat
-Outward Hound booster seat
-Skybox booster seat
-Front seat pet car barrier
-Bergan pet travel barrier
-Backseat barrier
-The Pet Net Brand
-Cargo Cape
-Kyjen booster seat
-Backseat Bridge
-Car Door Guards 

Items that only ship Fed Ex ground
-All Lookout, console, and My Buddy pet car seats
-Snoozer pet pads
-Roll-Around pet carrier
-Bench seats

Items that only ship UPS
-BreezeGuard Window Screens
-Metal barriers


Items that ship UPS ground or FedEx
-Plastic crates 

Copyright © Nature by Dawn 
NatureByDawn@aol.com